MN-WI-Agents Property Flyer FAQ’s for a Loan Officer1) What is the RatePlug Property Flyer System?
RatePlug Property Flyer System is a program designed to display real time lending information with property listing information for Agent open houses. Each time your agent lists a property, our system will automatically notify you and allows you to create a flyer for that listing that includes; both the Agent's and the Loan Officer's photo, logo, contact info., website, email address, and mortgage payment and program information will be displayed on that listing.
2) How can I have my photo and company logo or my Agent's photo and logo displayed on flyers and displays?
You can send JPEG images to firstname.lastname@example.org and we will update the system for you. This process can take up to 24 hours to take effect.
3) What if my photo or logo appears blurry on the flyers or displays?
RatePlug stores tens of thousands of photos and logos on our servers so we are restricted to store these images in low-res settings to take up less storage space. Even if you send a hi-res image to us, we must resize and store at a lower resolution setting to fit our applications. Logos that have shading, drop shadows or use small fonts may not appear in our system perfectly clear. We will use image editing software to provide the clearest images possible.
4) What if my Agent has just listed a property and I cannot find it in the system?
RatePlug receives the property listing data through a feed from the MLS. The data is usually downloaded during non-peak hours. Sometimes it can take a few days for the MLS to pass the information to our servers.
5) Can I change the Property photos for the flyers?
No, the photos and other property data are fed to us by t he MLS. If the Agent wants to make edits to the information or change the order of the photos displayed, they must make those changes within their MLS system. Please note that if changes are made it may take a few days for the new information to hit RatePlug's servers.
6) Can I create a flyer for Agents other than the listing Agent?
Yes, however both the listing Agent and the Agent who you want to be displayed on the flyer must be enrolled in RatePlug AND affiliated with you. You would pick the property through your listing Agent (under section 1 "Find your Agent's Listings") then in section 3 pick the Agent you want displayed on the flyer.
7) Property photos seem fuzzy?
When in your Adobe PDF system, save your flyer first before printing. This also makes the flyer available for you to email to your Agent if needed.